Integrations & API
The integrations and AI features your team actually wants keep moving to higher tiers or Marketplace apps with their own bills.
What people actually say
✕A typical mid-market Confluence stack — Confluence Premium plus diagramming, advanced search and templates manager apps — runs £150-200 per user per year before AI add-ons or storage overages.
Source: MassiveGRID — True cost of Confluence ↗✕As Atlassian leans harder on AI-assisted content and summarisation, Standard customers feel pushed toward Premium just to keep parity, with the AI features themselves often metered on top.
Source: eesel — Confluence pricing 2026 ↗✕Marketplace apps for advanced workflows, approvals and search bill independently and stack quickly — five or six is normal, and each one needs its own admin attention.
Source: Atlassian Marketplace — Confluence apps ↗
Integrations are plain TypeScript functions on Inngest or a Vercel cron — Slack mentions, Linear/Jira sync, GitHub PR mirrors, Notion or Drive import. AI features call your model provider directly (OpenAI, Anthropic, your own), so you pay tokens, not a per-user Premium markup.