Help Center & articles
An SEO-optimised help centre that ships nofollow links by default, blocks meta-description edits, and lives on /help.example.com.
What people actually say
✕Help center articles ship with rel=nofollow on outgoing internal links, plus conflicting hreflang and rel=canonical tags that flag in any Site Audit tool.
Source: Intercom Community, Help Center SEO audit thread ↗✕There's no option to customise the meta description tag for the Help Center home page, and the redirects tool won't let you set up redirects if the primary domain is different.
Source: Intercom docs, public articles FAQs ↗✕Restrictions about full customisation of SEO are baked in — Intercom logs the feedback but customers have been asking for nofollow control for years.
Source: Intercom Community, Help Center SEO requests ↗
A Next.js help centre with MDX articles, full-text search and your real domain — not an intercom.help subpath. Authors edit in Markdown, links follow by default, meta tags are yours to set per article, and 301s work because you own the host.