Reporting & dashboards
Velocity, burndown and cycle-time reports are rigid built-ins; anything else needs a Marketplace app or an upgrade.
What people actually say
✕Reporting feels rigid — velocity and burndown are built in, but cross-project and custom-field reporting often pushes teams toward Marketplace apps.
Source: G2 — Jira reporting feedback ↗✕Marketplace apps end up costing as much as – or more than – the Jira license itself, with their own per-user pricing billed separately.
Source: TitanApps — Jira hidden costs ↗✕Large instances with heavy customisation and plugins suffer laggy boards, slow searches and sluggish dashboards.
Source: G2 — Jira performance reviews ↗
A Metabase or Grafana instance pointed at the same Postgres your boards run on. Velocity, cycle time, throughput, lead time and any custom-field cut you want — built once, no per-dashboard upgrade tier and no second per-user Marketplace bill.